WBL.GROUP

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PRIVACY POLICY
I. ABOUT US
– We are a professional consulting firm specializing in enterprise management system implementation and operations in Vietnam. Our official website is: https://wbl.group
 
– We recognize that your privacy is extremely important. This Privacy Policy explains how WBLGroup collects, uses, protects, and processes your personal information when you use our services.
II. INFORMATION WE COLLECT
– We are committed to collecting only the minimum information necessary for legitimate business purposes. The information we collect may include:

      • Information you provide: Personal information submitted through contact forms, authentication or login features, and information received from affiliated partners.

     

      • Automatically collected information: Your IP address and browser information, collected for security, system monitoring, and analytical purposes.

     

    • Service usage information: Information regarding how you interact with our website and services.
III. COOKIES & TRACKING TECHNOLOGIES
– We use cookies to improve your browsing experience, including:

 

      • Login cookies: stored for up to 2 days.

     

      • Display preference cookies: stored for up to 1 year.

     

    • Embedded third-party content: Content embedded from third-party websites may collect your data, use their own cookies, and track your interactions if you are logged into their services.
IV. HOW WE USE YOUR INFORMATION
– Your information is used solely for the following purposes:

      • Managing user accounts and providing consulting services.

     

      • Notifying customers of service updates or changes.

     

      • Sending product upgrade or renewal notifications before service expiration.

     

      • Providing customer care and after-sales support.

     

    • Communicating with customers and resolving complaints.
V. INFORMATION SHARING
– We do not disclose your personal information to third parties without your consent, except in the following circumstances:

 

      • Affiliated Companies & Service Partners: Your information may be shared with WBLGroup’s affiliated companies or subcontractors solely for the purposes described in Section IV. All third parties are required to sign confidentiality agreements and comply with this Privacy Policy.

     

    • Legal Requirements: We may disclose information when required by applicable laws, government authorities, national security requirements, or to protect the legitimate rights and interests of our customers. Whenever possible, we will promptly notify you and ensure that all disclosures are handled securely and confidentially.
VI. YOUR RIGHTS
– Subject to applicable laws, you have the right to:

 

      • Request access to your personal information.

     

      • Request corrections or updates to your personal information.

     

      • Request deletion of your personal information (where legally permitted).

     

    • Object to or restrict future processing of your personal information.

 

Please note: Requests to delete, modify, or restrict the processing of your personal information may affect or limit your ability to use certain WBLGroup services.
VII. INFORMATION SECURITY
– We maintain strict internal network security measures to protect your information against unauthorized access, preserve data integrity, and prevent misuse.

 

The Zoho data centers used by WBLGroup comply with internationally recognized standards, including:

 

      • ISO 9001:2015: Quality Management Systems

     

      • ISO 27001:2013: Information Security Management Systems

     

    • ISO 22301:2012: Business Continuity Management Systems
VIII. EFFECTIVE DATE
      • This Privacy Policy shall be governed by and interpreted in accordance with the laws of Vietnam.

     

      • The Policy complies with all applicable Vietnamese regulations governing the protection of personal data.

     

    • This Privacy Policy becomes effective on January 1, 2026, and may be updated or amended from time to time to reflect changes in applicable laws or WBLGroup’s service offerings.

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EMAIL
let-talk@wbl.group
CONTACT INFORMATION
(+84) 37 255 6675
OFFICE ADDRESS
2nd Floor, Saigon Paragon Building, No. 3 Nguyen Luong Bang Street, Tan My Ward, Ho Chi Minh City, Vietnam.

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